Why customers love us:

Tello is the best service to use when living abroad!

The customized plans fit perfectly for different needs. The service is great most of the time and for the price, is by far our number one choice. Definitely recommended!. 🥇🏅

The people at Tello were very kind and patient when I presented them with a difficult problem. I really appreciate their professionalism in handling my account.

I had three issues to address late in the evening. Tello not only addressed them all, they did it quickly and that same evening. The customer service could not have been better.

Excellent and reliable carrier with a professional sales and customer support team. The self-serve port-in process was smooth and effortless, and their pricing is very competitive. Based on the experience I've had so far, I've promised myself to become a free promoter for Tello — they truly deserve it.

perfect price for me

Price stays affordable, and the service is great. The Tello App is user friendly.

Excellent young man, Maurice Perez, that answer my question's with respect, knowledge and patience. If want good cell service and customer care, you will Not find no better!

I am a Senior Citizen with issues. Maurice was excellent. He was very helpful and patient with me Which I appreciate very highly. As a result of his very appreciated assistance I was able to complete the process easier that I thought I could . I was very happy and grateful for Maurice. You are Lucky to have him in your employ. Please Thank him again for his great service to me. Please feel free to use this in your promotions if you wish to. Isadore Schechter

I've been with Tello for about a year. The pricing is excellent, and you can quickly reach Customer Service if needed. Set up was quick and easy. I had an ongoing problem with photos and websites not loading while on data. It did take several attempts to solve but yesterday I talked to the right person and she solved it in 10 seconds. Now the service works perfectly again and I'm sticking with Tello. No nonsense, no headaches. Highly recommend.

It's always a pleasure to do business w/ Tello.

Excellent service at a GREAT price.

Easy-to-use

Though the Tello set-up took some time, once it was set up, I have had trouble-free phone access. It's cost-effective and the billing is automatic. I love this Tello service. I give it 5 stars despite the set-up challenges.

Easy purchase.

Tello has been an exceptional service provider. I had a very frustrating experience setting up a device today and when I called in, Liliana was patient and persistent with solving my problem. I almost gave up but she never did. Simply excellent customer service. I spoke with multiple companies to resolve this issue and none came close to passing the bar set by Liliana and Tello today. Excellent value and service.

I had a billing problem. Got a call on Sunday afternoon (!!) and found a good resolution with the Customer Service agent. Issue solved. Thank you.

Top customer service. Contacted me on Sunday afternoon. Issue resolved. All good.

Great, fast plan change!

We have used Tello for a few years now and have no problem with the service or the NUU phones. We could not be persuaded to change carriers.

Good coverage, cheap price and very patient and helpful customer service!

Great service at Lowest price I have found

I had an issue that I wasn't sure I would be able to get resolution. But to my surprise tello customer service resolved it in few moments.

Our service is always working without cutting out. The price is the least expensive of any phone company that I found. When I needed customer service they were right there when I called and handled my question. when we went out of town, I needed to use the phone as a wifi service for my computer and it worked without flaw.

Julia was the perfect example of customer service: extremely knowledgeable, pleasant and patient. I would give her 10 stars if they were available. I was having a hard time transferring my husband's phone and number. The old carrier gave me the wrong account number. Another reason to leave them. I am not very technical so she was what I needed during this stressful situation.

It all works as expected.

Un amigo mío q viaja a cuba Mexico la resena usar De veras son excelente sore todo la atención al cliente tuve un problema y por error cancele y pedi una diputa al momento una functionaries llamada Rosio oro de Tello me atendio muy amable y todo fue resuelto y su explicación fue de 10 10 recomiendo a todos

We have been with Tello for a number of years. There options to choose specific options for number of calls, texts and data limits makes it easy to create a plan that meets our needs at an exceptionally good value.

Highly Recommended!!!!!

good pricing and reliable service

Poor Reception at home and at work

I have an iPad with cellular+wifi, and saw so many ads saying that Tello would work with my iPad. Initially (2 days ago) when I signed up, after 2 days of difficulty, I spoke to a tech support rep who flatly contradicted all the advertising saying that this data service would work with my iPad. This tech rep emphatically told me that Tello would not work on any iPad PERIOD. When I wrote to tech support about the many ads saying that TELLO is good for tablets, they contacted me and FIXED MY PROBLEM! The tech support person I spoke to initially who said I would never have Tello working on my iPad WAS WRONG and the backup TECH SUPPORT contacted me and got everything working! I'm THRILLED with their response! THIS IS THE CATCH with an iPad: They're not built for cellular phone use so although a phone number is assigned to every account, the number does not work for incoming or outgoing calls with any data plan or any cellular plan, even though these iPads can use either a physical sim card or an E-Sim. The problem with that is when Tello needs to send you a ONE-TIME code to log into your account - because the phone number doesn't work, you are OUT OF LUCK. But there is a solution that the new Tello Rep who contacted me worked out. Theres one back door that allows you to get the one time code. What the iPad with WiFi+Cellular is good for, is giving you secure private internet access when you are on the go, so you don't need to utilize public WiFi. It can also allow your iPad to act as a hotspot for a laptop or other devices. You do need to check (by entering your IMEI number) for compatibility of your device. THIS IS KEY INFORMATION: If you have an iPad and have difficulty setting it up, this is what the KNOWLEDGABLE representative specifically told me: ************* We understand that iPads, even those with SIM compatibility, cannot receive SMS messages directly. While these devices can use mobile data, the Messages app on iPads only mirrors messages from a paired iPhone and does not support native SMS functionality. For this and similar situations, we offer an alternative method to log in to the app if you're unable to receive text messages: -Log in to your Tello account at: their link for my settings. -Scroll to the “One-time Mobile App Password” section. -Enter your Security PIN and click “Request Password.” -A one-time password will be displayed on the screen. You can use this code to log in to the My Tello app. Keep in mind that this login only needs to be completed once, as the session should remain active on your iPad unless you log out manually. ************* Make sure, if you are signing up for use on an iPad, that you find the correct tech support from TELLO who has the real answers! This too: Under GENERAL on your iPad you need to go to CELLULAR DATA to turn on the ability to use your iPad as a Personal Hotspot if you intend to use it that way. Also you should set APN settings on your iPad. You can find that info on the TELLO website. I'm on "day one" and feeling really thrilled at the time and attention the customer service staff paid to help resolve my issue. THANK YOU TELLO!

I use my phone as a phone, not a computer mostly. So I don't need a big streaming phone account. Tello offers a basic phone plan for what I need. Calls, texts and some small internet download features that no other cell phone company can offer at this price. The service is good and consistent. Thank you.

works well and your price is amazing

Most important to me was the communication. All that was good and in the end I had to purchase a new phone. Now that I have the new phone everything is working properly

I recently transferred my Tello e-sim from one phone in Poland to another. This service is the best way to keep a U.S. phone line in operation during long trips abroad. This is my iphone's second line. Not only can I get text messages from the U.S. (for example, from my bank during a security check), but if I have Wi-Fi access, I can call friends and have my number show up normally.

Easy to use Great price to value proposition

Prompt response

Maria gave me the very best customer service. Maria was very kind, patient, and helpful. Maria helped me with the process of moving my SIM card from my old phone to my new phone and verifying that it worked. I have multiple lines with Tello, since Tello has the best customer service, great plan prices, and great cell connection.

Quick resolution

All knowledgeable reps.

I like, when I call, I get a human being who is ready to help! They answer questions and are happy people!

E-sim allowed me to keep my number in the US and have a different one while being abroad during vacations. Wi-fi calling lets me receive all my verification sms to access my apps.

Number porting for two separate numbers from two different providers has been flawless. Steps given for obtaining a number and performing port provided all required details. Service has been great, with comparable coverage of previous providers. We've not experienced any outages or notable slowdown in service. First number has been with Tello for 6 months. Second number was ported in the last month.

I always have good coverage and only pay $14 a month!

Tello is Purrrrrfect in many ways! We even bought refurbished phones from them, and they've held up wonderfully for years! We paid so much more monthly with our previous provider, and Tello is better, even at a fraction of the cost! Tello ROCKS!!! <3

Very happy with the service. Also a great value that is perfect for my needs.

Like Tello , but sometimes Messages are slow to arrive and occasionally the phone doesn’t ring.

Tello is the best phone company in the world.

The gentleman that help me today was such a great help,and understanding a Great big help. Thank You

Always have had a great experience with Tello phones. Extremely helpful in my 7 years with them

Fast, no questions, easy method to fix any billing issues right from the computer screen with no time wasted on "humans". Tello is the single best value in cell phone plans in the U.S., bar none.

I like everything exactly. The option for each plan and each month. I can't change and save the time about customer service. They are day I'll help us too much. That's why I buy line for myself. Actually do line for myself and for my family. 3 line meaning totally 5 lines. Because everything is cheap and fast and 5G. And I like it everything. In sacramento thank you for helping and thank you for every service for us

Fast service

We love Tello. Good service at a great value price.

In addition to the US, I have been utilizing Tello in South America (Brazil), and Tello has met or exceeded all expectations. First and foremost, the receipt of SMS messages for TFA, via either WiFi Calling or International Roaming, has been seamless, in addition to its other functionalities. And to top it off, Customer Service is of a consistently high caliber and always helpful. Very highly recommended!

Best budget telecom company in US Tello is a telecom company that allows you to build your own plan by setting the amount of talking minutes and data. You can choose from unlimited data to no data, the cheapest plan is just $5 per month! Also, they have no contract tied and you can cancel any time. The best part is when you running out of data or minutes, you can just renew your plan anytime so you can have a brand new month to reset the usage instead of adding expensive data or waiting until month end.

Great Company.

At it's core, Tello's most important features are the customizable plans. This is perfect for a family with new younger phone users. The website is easy to use, and porting in an existing number was fast and easy. The coverage in my area is great.

Good service for one of the cheapest prices around.

Usamos Tello para nuestro viaje a EEUU. Tanto el alta como la baja súper fácil, total transparencia. Tarifa muy buena.

Perfect. Easy and affordable!

Great prices and good phone and cell service.

One of the best service providers for phone . Costumer service is awesome always very helpful and one of the best options in Tello is that we can choose what plans we need and what comfortable for us with all different price. I am very happy with Tello and I recommend to all people who can’t pay $200 or $300 dollars every month . Tello is best option for them and whom want to save money good for them also. Because I had bad experience with my old providers. Thank you give 5 stars or 10 stars it’s just number

Great price and reliable service.

great price,great phones

Best customer service and their app is pretty intuitive. I ditched ultramobile for them because of nonexistent customer service. Highly recommend if you spend a lot of time abroad.

Great customer service

Tello is awesome there customer service is fast and very friendly I've never have any problems with signal unlimited data so many plans say unlimited data and it's only 4.5gigs I was spending alot on buying extra data with tello you get 36 gigs I don't run out of data now..and you can't beat the price ! I think tello is by far the #1wireless company if you don't believe me try it for yourself there's no contracts you can bring your own phone and number it would be the best switch you ever made unless you don't wanna save money Thank You One Happy Customer Fran Duncan ⭐⭐⭐⭐⭐

Can change plan anytime

Good price good service.

Love the flexibility. The app is easy to use. Due to my travel schedule, I need flexibility in my package (frequent changes due to extended travel abroad) and Tello gives me that flexibility. Would appreciate if (a) the lowest package was closer to zero (basically not used for a period of time when abroad), and (b) prorate at the time of changing plans (don’t lose previous $$ credit just because I change part way through the cycle).

very good service i like all in tello

Helpful。 great service

Each time I speak to a representative I find a knowledgeable individual that will walk me through any problems and receive total satisfaction !

Much better than T-Mobile, not confusing, you pay your bill you get service not with all the crap T-Mobile pulls. Simple easy to deal with, pay for whar you need. No phantom billing, that can not be explained, and you just give up, Tello is much better than T-mobile with the same service. :-) AND now they have international service Been with Tello 2 years and will be dropping T-mobile after 14 years of ripoffs..

Excellent Transmission service in about 99% of the places I travel to. Pricing is very competitive with several other Providers. Overall Very Satisfied.

Customer service is really good and it is nice to have access around the clock.

We appreciate the flexibility that Tello gives us. We have used Tello for years and don’t plan on changing. We like being able to change plans at any time. Truly a wonderful service!

Customer service as it should. Laura G. Helped me and solved my problem with great expertise, speed and confidence. Laura and workers like her is what makes Tello a level above. She is definitely an asset. I wish this customer service where widely available in other brands.

I am happy with the service, it was very easy to use the site.

Great phone company and affordable pay as you go and phones that's affordable.

I love Tello. I have had this plan for years, and the service has been consistent, excellent, and I pay with an auto payment, which they notify every month that the contract is renewing on that date, then again when the transaction was complete. Never had any complaints. Would. and have recommended to others.

Great service at a great price.

Was very happy to have successed porting my number away from a previous carrier and adding a number to a new phone everything went smooth

Tello provides a good, reliable service and products at a good price. They communicate clearly, and their customer service is excellent. They also don’t bother me with unnecessary emails, but their information is useful. I am TOTALLY happy with Tello and I recommend them to others. Not many companies for any product or service I am that pleased about.

easy simple working And ... cheap...

Quick resolution to an eSim issue, and stayed on the line while we addressed it. On hold not too long, done in 10 min or less from call to resolution. Thanks!

I had the pleasure of working with a brilliant technician named Sebastian on a very long and complex (for me) tech call. His depth of knowledge and patience with me were outstanding. Great job, and thank you!

low rates, never any problems with service , love this company, always tell my friends about them

Fernanda the rep was very professional and explained all well. Straight forward to the point. I would strongly recommend this service and this rep to all out there. After my experience with my old company I was with for 7 years who treated me like crap we shall call them boost. Who I don't recommend. Tello is the way to go folks

Great service

Associates and website made tge transfer process seamless

Great value from TELLO along with reliable T-Mobile service.

The representative understood my issue and hopefully the matter will be resolved once I get my new SIM card. My phone was not completing the startup process and I was on an ESIM

Last year, we discovered that we were billed more than once a month. When I contacted customer support, they told me they bill every 30 days, not once a month. This resulted in one more payment; not 12 but 13 for the year. This has not happened before.

Tello is a great company that does what it says it will. The service is as good as any I have had and the price is lower.

Quick great service

Easy to negotiate

You can make most changes on line and quickly. Reasonable prices.

Easy to negotiate

You can make most changes on line and quickly. Reasonable prices.

My needs for a cellular plan are pretty simple, and I love that I can tailor my needs and pay for those and only those on a month-by-month basis.

The customer service representative Veronica Marcado was kind, patient knowledgeable, thorough and provided excellent guidance over the phone. She is very valuable to your company and deserves a raise.

Great prices and great service all around

I love the customizable plans that are so reasonably priced. Great for my young teenager who needs to be able to communicate but not have full access to data. I could even use an old phone! Thank you for making it easy!

I was caught up in an issue with my new SIM and failed to activate it. Then I talked to Tello customer service representative and she fixed it easily. Amazing.

They handled my port over problem easily

Tello customer service rep Sebastian was very knowledgeable, patient and courteous. He listened to my issue, offered multiple solutions and guided me through each resolution step. Excellent customer service!

TELLO's properly organized and this makes it easy to use the TELLO website to make additions or changes.

We've been with Tello for a few years now and it has always been reliable, dependable and very affordable. I'm very surprised that more people don't know about Tello!

Everthing.

It's the best and the cheapest

Pude personalizar mis planes a mi medida. Tello es lo máximo.

No Problems

Price, ease of use, clarity of website.

I've been with Tello for well over a year and they provide the lowest cost very basic cell service that I'm aware of. For some of us, that is all that we need.

We only use the phone when needed; that's why we like Tello. We don't need to pay for minutes we don't use. Thanks.

I switched my tello sims in 2 phones, but did not know how to change tello number in each phone. Julia led me through the process of obtaining temporary passwords and setting up each phone. She was very pleasant, helpful, and knowledgeable. I gave Julia 5 stars.

Very polite patient and knowledgeable

Excellent service, excellent customer service, and they also have great phones. Above all, as long as they don't change, I am happy, and I will continue to use their service for a long time.

We’ve had Tello for several years and are extremely happy with it! Great coverage, great price! Easy!

The ease to change my plan online in a minute is incredible. I don't have to talk to an operator or wonder what all the fees may be. Its all there in black and white and easy as it gets. Why go with one of the big cell providers when the true hero on price and ease is Tello

Excellent price, just upgraded to the unlimited and my daughter is very happy. I just moved from one of the big mobile carriers which I was paying 5-3 times higher than I’m paying now, it was in that order so then I just cancelled the account. I found Tello on u-tube of all places .. go figure

La operadora resolvió mi solicitud inicial. No obstante quedó algo pendiente que debía solucionarse al día siguiente, pero no fue así. Está sin resolver. Debo llamar nuevamente a la línea de servicio al cliente.

I took a career break to study and travel and I was paying hundreds of dollars to retain my USA number - until I found Tello. It took about an hour or so to switch and port my number and bring down my bill to a fraction! The support staffs are always available and willing to go extra miles to solve any problems. I wish I knew about Tello a year ago!

Easy to use, easy to pay, good prices.

In all the years I have been with Tello I have never had an issue with the quality or the quantity of their service, which, by the way, is being offered at a rate more than just competitive with other carriers. Additionally, the few times I have spoken directly with Customer Service personnel they have been knowledgeable, courteous,, and, most importantly, helpful.

I always get a 2 day notice for billing. Data, voice and text have always been enough for my usage and demands.

Easy to use, and great price.

It was a good experience.

Excellent customer service! They are very accommodating and make everything easy to understand.

Perfect service.

she is excellent.

The signal is great, price is awesome!

I have found TELLO to be a great alternative to the higher priced alternatives. I’m retired and home a lot so don’t need much data. I think I’ve had TELLO now for 6 Or 7 years. Perfect solution, very reliable and good coverage.

Very good experience with tello affordable rates and no contract to sign

Excellent customer service when I was transitioning between providers. Best prices and flexibly for plans. One of the best in the industry.

Tello provides great phone and customer service at lower prices than most providers. Highly recommended!

Great service – simple, flexible, and user-friendly I really appreciate Tello for the simplicity of their plans and the ability to customize everything based on my needs. It’s the closest I’ve found to the prepaid offers I’m used to in Europe, which I really missed during my stay in the U.S. The coverage is very good by U.S. standards. I also had an issue with roaming while in Europe, and Tello’s support team helped me patiently until the problem was fully resolved. What I especially liked is that I was able to handle everything via email, which I personally prefer. I also value the option to suspend the number temporarily without losing it, and the fact that there are no cancellation periods — you can stop the service anytime. I’ve already recommended Tello to several friends, and they’ve been just as satisfied as I am.

Over my membership of several years I have had flawless service, including the one successful troubleshooting call I made a couple years back. Thank you Tello!

Tello has the best prices for cellular service that I ever saw.

The most affordable cellular service I know of. Tello charges significantly less than other services available, and customizable payment options allow consumers to pay nothing more than exactly what they need. I strongly recommend it.

No Roaming Internet After the customer service send me procedure It's worked And I connected to internet So appreciate of cx service

Except Tello, all the other mobile phone companies are all about greed and dishonesty. Their tactics to fool and trap current and new customers are despicable. I feel very fortunate to have found Tello. This company treats me like a person rather than a target like other companies do. Tello's customer service agents are very professional, reliable, helpful and honest. They offer the same phone service quality but at a fraction of the cost of all other phone companies, and I feel free as a bird. No contracts, no tricks and no entrapment. Plus, agents are readily and quickly available 24/7. No need to go through all the tricky prompts and stay on hold.

The best one out there for those who only needs just enough internet for the month (perfect for remote workers actually). There are instances where in Las Vegas where signal is strong but no internet speed is found in certain locations, but I am sure the fix is along the way.

Economical with good coverage, and the included hotspot feature in most plans is a great bonus.

This company allows you to build you owe plan. The prices are great and you don't have to pay for services you don't need. We use it as a hot pot. Occasionally, but not often, there is a problem using the internet this way, but for the price I am willing to put up with it.

Very quick and effective resolution of my difficult problem by a very courteous, well-trained, sharp, intelligent, attentive customer service representative. I am impressed.

Very fast service

Great service

I had an amazing experience with Tello’s customer support. I was trying to activate an eSIM from abroad and encountered some issues, but their team responded quickly and guided me step by step with great patience and professionalism. Their instructions were clear, and thanks to their help, I successfully activated my line. I truly appreciate their support and highly recommend Tello to anyone looking for reliable service and responsive support!

the service gentleman was very friendly and professional.

Inexpensive, easy to use, fits my telephone needs perfectly because I'm not on the phone a lot and I do most of my internet surfing at home with WiFi. I'd only complain about losing one's data storage if one doesn't renew in person at midnight on the night the renewal is about to take place. Why is this? I've never encountered it elsewhere.

Tello provides the best basic service. I just want reliable,economical talk and text, and Tello delivers!

Best value for money product with top quality service!

Reliable & Excellent

Their service is far cheaper than comparable services. I also like their 24/7 customer service. My one complaint is that I need to manually renew each month in order to retain my accumulated minutes and data.

I had numerous questions to ask the representative about international roaming to Canada and wireless calling when outside of the USA. The rep, was 110% helpful, knowledgeable and friendly and patient. She also showed me how to change the settings on my Iphone to accomplish these goals. I could not have been more satisfied. I like being a Tello customer.

If I could give these guys 10 stars I would. I’ve never had any issues using tello. It’s so easy and everything takes seconds to sort out. Amazing service!

Excellent service for a good customer service and plans fits all budgets.

Best service with the best prices

simply best option

Affordable

My sister is not tech-savvy and threw away her SIM activation code when she received her new Tello number. I thought I would need to buy another SIM card, since I couldn’t activate that one. I was reluctant to contact the support team by email because I needed to solve the issue as soon as possible, but I gave it a try anyway. To my surprise, I got a super fast response with detailed, step-by-step instructions from the support team, which helped me solve the problem and saved me from buying another SIM card/plan. This is the second time I've ever needed support from Tello, and I can honestly say they’re excellent in that area. Daniella, Olivia, Estella — thank you for your kind responses and proactiveness. You made my day better!

Great price and great service. I'm also enjoying the pay as you go roaming option.

I purchased a new phone and needed to change my eSim over and had lost the PIN code. I rang the support line and spoke to Fernanda who answered the phone on the second ring and was amazing and had me back online in a matter of minutes.

I was in SE Asia and could not connect to the local carrier for data. I was in a complete jam. The Tello Team helped me via phone and email and never gave up until they got my phone and Android OS to work on the local carrier network. NO cellphone company would ever work that hard for a customer in a jam. Tello support is the BEST.

I got a new phone and had never used an esim before. Tello made the process of getting it and activating it simple, smooth and fast!

The agents are excellent

I had forgotten to update my credit card while overseas. My service was disabled but I was able to re-activate and keep my number. The point - the whole process went smoothly, and no hiccups what so ever.

Both the website and the customer service rep interaction were the best I have seen

I have been with Tello.com for over 5 years. The customer service has always been courteous, knowledgeable and excellent. Today, I added a second phone to my plan. No other provider has a better signal than Tello - at my remote location. However, the first person "Maria" or "Mary" who answered the phone at 11.30 am on 5/16, abruptly hung up on me after a few minutes, and I had to call back. The second person, Michelle, was knowledgeable and polite and attended to all my needs -- as always the case with all its staff. I wish Tello success. Somar W.

Autopay No mail, stamps, checks involved

It meets all my needs.

It has most flexible program with high quality of signal

Very cost effective and Excellent customer care service.

Tello always stay consistent in customer service, small increase in price and very few drop calls. I will stay with this wonderful company. I would recommend it.

works good!

Tello is the best kept secret in phone service. Its reliable and a perfect choice for kids or for anyone for that matter that wants a good service at a fantastic price. Even customer service is accessible!! It beats the well know carriers HANDS DOWN!!!

clear communicator. beautiful soft voice. very professional. very patient

The agent did an excellent job of answering questions and guiding me through the process of activating my cell phone.He was very knowledgeable and patient with his instructions with no issues with completing the activation. Thank you the service was appreciated.

Tello is quick to respond and offers helpful step by step instructions when trying to resolves an issue

price dependability quick & reliable

Excelente servicio y cobertura

Hello is truly an amazing company very fast and easy they put the big companies to shame they charge so little and I live in Thailand but need my us like for banks etc this company is the best

Llevo hace más de 1 mes usando la sim de Tello, desde un país de Latinoamérica vía wifi calling. Me va de maravilla, Gracias Tello por el servicio de excelencia que dan. Tienen un soporte de lujo. Recomiendo usar los servicios móviles de Tello

The knowledge of the person on the phone. They walked me through step by step.

Relieving and calming

Good service

Tello web page is very easy to navigate. The information is precise and to the point. Self renewal of my monthly plan is a breeze.

ALWAYS able to talk to a customer service Representative immediately, they are always very polite and helpful.

Excellent service at a fantastic price!

The best phone service out there with the best prices no one can beat.

Tello is wonderful ......... have used your service for many years and we think everyone should!. Thanks!!

Using for years for myself and for my family. Saved a lot.

Meets our needs at a great price.

Great service at a great price. Have used it for many years

I love Tello because we can add data when we run out and the graduated price/GB scale is entirely reasonable. Adding DATA was easy. I also appreciate the clients ability to share data even though I haven't used it yet. This is the way I would run a company: Give the customer options at a fair price and NOT try to coral them into something they don't want for too much money.

It's very simple. It does everything that I need and it at a great price.

Great Service, Great Prices. Very easy to Sign Up. I've been using Tello Several Times, Will never change Thank You Tello, Keep Up the Good Work David L. NYC

Great service and affordable plans. Thank you!

I'm currently traveling outside the country and I needed to find a replacement for Skype since they were shutting down. Tello has turned out to be the perfect replacement for Skype. The service is great and the prices are right. Give them a chance. You won't be sorry.

First I live in the state of Indiana I live in an area a lot of college kids so that means there's a big drain second off I live in spots where nobody gets any service and then there are places where the antennas are so close that it cancels out the phone so good service is hard to find and trust me I've been around the block AT&T Sprint you name it minors and majors I've checked them all out so I decided to try Tello and to my amazement it does better than the rested I got service and spots that the others didn't and even down the black holes here where nobody get service I still manage to get service now not every app is going to be happy I'm the one that loves music playing games videos I'm a gamer and I get into stocks and bonds and the rest as well as Krypton Bitcoin I get into painting and drawing as well and writing none of the apps failed they all did great on the speed you're no glitches no standstills no blinks not even as I had incoming the flawless no I'm not saying the service is perfect and setting up I screwed up and I'm pretty usually pretty good at it but take your time because it takes time to get things done and two let your phone download all the information don't get Reckless let it go at its speed to finish at once it's done shut off your phone and start your phone up this helps the IU in your phone a lot after that have fun you still going to have to program all your passwords and open your apps after that you're good to go great job Tello

A knowledgeable and friendly customer service representative.

Ordering was easy but the "free SIM card" as stated on the "Phones" page with the purchase of a new phone, became questionable. I was unsure whether one needed a SIM in both (new and old) devices in order to port one's number and data between the two, leaving me to believe that two SIMs weren't a problem. When I didn't get a free one with my new phone, I did everything manually in order to activate it. The Tello emails with directions that I received were somewhat confusing because they were inaccurate. Also, Tello uses the word "line" and I wasn't sure if that meant a "new number" or new service or plan? Anyway, I extracted my SIM card from my old iPhone and inserted it into my new iPhone and finally got it activated after some frustration. I sent this info via email to Tello Customer Service (TCS) and immediately received several positive responses. The info received back from TCS should be placed under a "Contact Us" banner on Tello's main website page. One of the frustrations by friends of mine that use Tello is the difficulty of being able to physically speak to a Tello rep instead of responding to an automated phone system. A HITL (Human in the Loop) is ALWAYS a good business practice vs AI or any other digital-only business practice. Thank you and have a great day!

online navigation was very user friendly, no problem at all.

Tello is easy to use, flexible plan cater to the users' need, smooth and accurate navigation and the price is right!!

Overall... your system works really well... and normally stays connected all the time... that's why I'm going to recommend you to other people and my daughters and grandkids.

I have no idea what you are talking about

The customer service rep that stayed on the phone with me for like an hour was the best and extremely patient. I was trying to add an esim to a Google Pixel 3 watch and having issues is why I called. Long story short, it didn't happen and thru no fault of the rep. I called Google next and guess what? They couldn't figure it out either. Pretty sad. I returned the watch yesterday and have a Galaxy watch coming today.

I accidentally started a new account (after my BofA debit card changed) Then my Tello phone went down. The young woman that just helped me was super sharp and knew exactly how to fix it -- and was wonderful walking me through it. Thank you so much! My Tello acct. is all fixed and I'm making calls again. Michael

The service is great, and the price is fabulous. What's not to like!

Great service for the price. Very convenient website.

The service fills all my needs and is reliable.

We have loved tello since day one. Straight forward and simple. Tello plan prices and service are the best out of any other provider. Customer service is top notch. We will always recommend tello to other looking to switch and save money.

Fernanda did a great job. She was able to answer my questions quickly and professionally.

Five stars isn’t really enough. Never had any issues or problems with Tello provider.

The most affordable plans ever with free international calling and roaming capabilities with pay-as-you-go balance - what more anyone can ask for! My only complaint is poor coverage, sometimes right outside my apartment and in some stores I get almost no signal and using GPS while driving often becomes problematic.

Best MVNO in the market. Excellent service, fair flexible pricing and pretty awesome customer service. It’s also the only MVMO I’ve found where your minutes and data still carry over the next month (as long as you pay in time). They also don’t give you hell or make it difficult if you want to port out your number (I did with one of my business lines) and don’t charge you for it like others. Highly recommended.

Tello is the best phone service provider I've ever used. They have the most affordable plans and the service just always works. Customer service is excellent, I am thankful that such a great company exists. I would easily rate them 5 out of 5 and highly recommend them any day. Thank you Tello!

I’m purchased it because I need extra data. Will soon change to a different carrier. Poor data speed

grate service, no hidden fees,

The representatives at Tello are ALWAYS helpful and quick to answer.

This is the best. Mobile phone plan I ever had. My older mobile phone even works better with this plan !

Great value

Edgar was AWESOME, very patient and helpfull with the problem that I had. Explained why my data was used up and how to manage my data more efficiently. He had a good voice and spoke very well and his explaing was easy to understand. [[[[[awesome voice he should have been a singer]]]]]]

price is right and connects immediatly

The ease of ordering and purchasing plans on Tello is fantastic! The price makes it even more amazing! I would suggest Tello to anyone. It's great service and I can definitely tell that the staff and customer service reps are truly dedicated to making phone service a great experience for all of their users. :)

Fast and reasonable pricing + service!

Price!!! No idea why people pay $80 plus for phone servive. Crazy. I pay $10 and I have all I need. Calling, texting, internet, calendar, alarms, camera, etc.

Helpful customer service

I am a U.S. expat now living in the Philippines. I was a previous SKYPE user. Since SKYPE has gone away, I was desperate to find another service which was compatible with 2FA texts so that I could continue to receive codes from my bank, social security, and other important agencies that use 2 Factor Authentication for security and identification purposes. I also wanted to keep my same U.S. phone number that I had been using with SKYPE for all those years so that I wouldn't have to notify everyone of a new phone number. Tello helped me "port in" my SKYPE phone number which has now become my Tello number. Tello helped me make the change over very easy and quick. Please keep in mind that your number may not work with every 2FA code, but for the ones that I need them to work with, Tello is great. Tello also offers features that SKYPE did not. I'm very satisfied.

outstanding prices, outstanding customer service, no contract

The company is great, works without interruption, the customer service is just super, very attentive and ready to help at any moment.

Excellent customer service. Without any issues. Very fast number transfer. Additionally, the plans have great price. Highly recommended!

Great service and price Try it you will like it

Customer support was very efficient and clear and specially helpful

Best service ,best customer service,best bill,best network,best tello,i m in love with this company,and i recommended it for any friend i meet ,inagine they ask me if i work with tello 😬

The price is unbeatable, I don't even care that I use less than 1% of my data. Calls are reliable and with no problems that I can attribute to Tello when there's a bad connection. When I take a road trip once in a while there are no extra charges, but it would be nice to know what they would be if I traveled more often.

Everything is easy to use. Rates are reasonable and affordable.

So far so good. Talked to customer service, it was easy and the problem was fixed. Unlike other experiences with other phone companies.

Great customer service and low price. i have recommended Tello to family and friends.

Excellent value. Generous data, text and voice plans. No technical problems.

Proce features connection

Tello has been my carrier for years. They have the best price around combined with problem free service!

I love Tello. Lots of affordable options. Easy to set up and navigate the site!

Es llegando al aeropuerto correspondiente a la ubicación que solicitas el servicio y todo funciona a la perfección, 100% recomendado.

Tello is the least expensive cellphone service out there with plan options you absolutely cannot beat. I've had Tello for eight years, and won't move.

The price is right and customer support is great.

We have used Tello for several years now. Great phone service at a great price!

Works as advertised. No issues.

Live representative are there to help with tec issues or questions about your plan. No one trys to sell me stuff I don't need. A reasonable price for my phone plan and good service. In fact better service then my premium plan from t mobile was.

I rarely need to contact tech support at TELLO, but when I do it always amazes me that no matter where they are in the world they always speak English without any accent. And they also solve the problem.

Tello is very good。 I have used it for many years, and my only worry is that if the bad guy knows my email and phone number, he can change my password and make it his.

I needed to speak to a human to resolve a password problem. Unlike most such experiences, I reached someone with knowledge and a clear voice at once, who was both patient and helpful.

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)

I love my Tello account. It works well, it's easy, and it's convenient to change my plan when I need to.

You guys are awesome! Fair price, excellent services, great customer care!

A real, live person answered the phone last time I called for assistance. To be fair, that was several years ago - because assistance is not something much needed with Tello. Less than twelve bucks a month for unlimited calling, unlimited text, and a gig of high-speed data. Need more than a gig? Couple bucks more... What's not to like?

Prices and plan flexibility are unbeatable. The app and customer service are great. Top marks!

The gentleman was honorable and fully functional in his duties to correct my previous mistakes. This man definitely deserves a raise and is a keeper. He is an asset to your company.

I've been with Tello for quite some time now and I have not had any problems so far.

She was very patient with me, i forgot her name but I'd give her 10 stars if I could

This is the easiest service one could ever use. And it is fairly priced with great plans. Works great in roaming too. ANd in porting numbers.

The customer service representative was very helpful

good price and service

Phone calls and texting while traveling abroad are excellent and affordably priced—definitely 5 stars. However, data usage, especially with apps like Google Maps for navigation, can become EXTREMELY costly very quickly—only 1 star for that aspect.

Tello excels at customer service ~~!! Payment source failure was easily and quickly resolved via email with Tello customer service reps . . . They do not send "Do Not Reply" emails !!

Good Service I'll be back again...

Maurice was great to work with - very patient and professional; answered all my questions.

The price point is great and customer service is good too

Tello has been great for what we need in a company! The cost is really affordable for seniors! Our previous independent company was bought out and everything changed for the worst! Keep up the great work!

Was having trouble accessing my account (primarily my fault) the customer rep I spoke to was very courteous and understanding even though I felt I deserved derision for being so foolish. He helped me stet by step to get connected and to take care of my business on my account.

I really enjoy having service with Tello I can go anywhere. I never experience any drop calls the reception is good I am grateful thank you very much.

Great product great company

Everything Good. price, customer service, coverage. I would take another line if needed for another family member.

I originally was going to give a 2star rating but called back again moments later and spoke to a different representative named, Shawn. The previous woman was not very helpful she caused my wife to not want to activate her new tello SIM card. Shawn not only fixed my problem, he helped to reasure to her why i have a great deal of confidence in Tello. Shawn provided excellent customer service and patience for me and my wife's android services/cost and performance issues both domestically and internationally. .ost importantly is that Shawn Allow me to explain the issue without any interruptions before interjecting what he thought the issue was. That is what impressed us the most.

Widat really helped me out so good!!! I am really thrilled with my experience. Hence I’ve been a customer with Tello for a couple years.

Excellent reception. No drop calls. Price is great.

Tello has gave me a wonderful experience

Tello representative was knowledgeable, understanding, extremely patient and encouraging in helping me to renew my payment. I thanked him for helping me with my difficulties and I am pleased with this opportunity to say what a fine quality service provider he is.

Price is great, service is great!

Very good product, with flexible plan options and great quality. I especially appreciate the calling app, which solves the issue of poor call quality caused by weak carrier signal. Calls made through the Tello app are very clear. Also, Tello’s choice of a blue-themed design is very pleasant to look at. The reason I gave 4 stars instead of 5 is because Tello tends to suspend accounts too easily, often without sufficient reason, and once an account is suspended, there is no way to appeal or recover it. This is the only downside so far.

Reliable services for the last 3 years I have subscribed!

Tello has been exceptional in its service and reliability. To the best of my recollection, we have never had a dropped call, or any problem at all since we began using Tello, and the cost is low.

I'm happy with the phones and the deal I got from the company. I wanted good smartphones that did the basics, and the site recommended just what I needed. Speaking with the service team helped me get exactly what I wanted. The only reason not to give 5 stars is the fact that I had to separately claim for the offered cash back deal, rather than it being automatic, and this info wasn't stated anywhere.

I love Tello mobile, it is flexible, it meets my needs with a very fair price, it is easy to use the website To make changes to my plan as my needs change.😊😊😊

I absolutely love Tello! You can get to a human being, who you can understand, quickly and easily if you call their customer service. And they are able to fix issues on the first call.

Tello Is Awesome +++!!! I primarily use Tello now. I first used Tello as a holder for my previous number, in case I needed to recover a password or something to a forgotten account (for only 5$!) now I use Tello Primarily for my main line too. Great Service, Great Customer Service, And Great Speed ++!

I'M 70 YEARS OLD AND IT WAS VERY EASY TO ORDER UP SERVICE/PUT THE SIM CARD IN MY $100 AMAZON PHONE/ACTIVATE--ALL SUPER EASY!!

All the phone features I need without all of the hassle of a phone plan through a Verizon, AT&T, or T-Mobile. Also at a far more reasonable price.

Lowest price in the industry!

I've been with Tello since 2021. I've had the best experience. I recommend it to everyone who asks (and some who don't). I highly recommend it to anyone who's looking for an affordable phone service. They're awesome.

Great prices, custom plans to match your needs, and wonderful customer service. These are the things I really like about Tello. After 20 years of headaches and hours long phone calls, I’m now headache free and the quality of the cellular coverage is equal to or better than I had with sprint. I really can’t say enough good things about this company.

Seamless escape from the t-mob was a relief for me and generally a righteous vote with my dollar. Thanks to Ben!

Have Tello for close to a year. I've switched effortlessly between plans. Service is competitive. It satisfies my need for basic phone features that includes hotspot data.

Been using Tello for close to a year now and have had zero complaints so far. Everything works exactly as advertised. Great coverage, international calling, roaming with VoWiFi – it's the perfect combination for people travelling frequently who would like to adjust their phone plan depending on changing needs.

Tello is a growing mobile data provider that also offers cell phones and electronic devices - as a leading mobile service provider they are one of the up and coming entrepreneurs that has revolutionary ideas, several flexible service plans to fit any lifestyle or budget, and a staff that actually listens to the technical difficulties you are experiencing and takes the time to explain Solutions. You can tell they are confident in their business model & vision and not focused on keeping up with the "Joneses" but rather they appear to stay upbeat on the Cutting Edge of Technology to be a leader in the industry. They currently operate off of T-Mobile towers & I cannot wait until they step into the next phase of their growth and have affiliate partnerships with the other major carriers such as Verizon and AT&T so they can be a Nationwide & perhaps Global - all-in-one - company and offer annual plans because; don't worry I will be there as I like to surround myself with successful people. And FYI - I am a "Real " Tello Customer - this is not a paid advertisement - I am Mark Chestnut & I approve this message!

Price, price, price. I get great reception on my phone which is what I use it for. That is all I need and the price helps my budget enormously.